FormWave Journal — We shape what moves us.
Thinking in Systems: A Primer by Donella H. Meadows
Published in 2018, Thinking in Systems primes your mind to detect patterns of behavior caused by systems and then examines the inflows, outflows, and loops that run the machine, be it an ecosystem, a virus, an organization, a culture, or a planet. This book has...
Designing Your Legibility
Summary: The article uses the author's 30 years managing type 1 diabetes as a lens for a broader framework called "legibility"—how much context outsiders need to understand something, and who controls that translation. Drawing on James C. Scott's Seeing Like a State,...
From SaaS to Service as Software
Summary: In this article, AI Strategist Derrick Cash breaks down the rise of Service as Software (SaS), why the familiar seat-based SaaS model is under structural pressure, and what the leaders who get ahead of this shift are doing differently.Why the SaaS Industry Is...
SaaS vs SaS
FWC PODCAST EPISODE #2 You've invested in the SaaS stack. Salesforce. HubSpot. Workday. ServiceNow. And yet — work is still slow. The tools are there. The budget was spent. So what's actually broken? In this episode, Palmer, Derrick, and Christa sit down to cut...
SaaS vs SaS
FWC PODCAST EPISODE #2 You've invested in the SaaS stack. Salesforce. HubSpot. Workday. ServiceNow. And yet — work is still slow. The tools are there. The budget was spent. So what's actually broken? In this episode, Palmer, Derrick, and Christa sit down to cut...
Should Organizational Culture Be Comfortable with Judgment Automation?
Summary: Judgment automation and agentic AI are reshaping organizational culture by exposing human bias and redefining decision-making. This article explores how businesses can align narrative, leadership, and systems design to build collective intelligence, improve...
Plurality vs Intelligence
FWC PODCAST EPISODE #1 Plurality Isn’t Chaos, It’s Capacity In our first episode of the FormWave Collective Podcast, we revisit Leviathan by Thomas Hobbes to confront a timeless fear: that too many voices lead to collapse. But in today’s Intelligence Age—defined by...
The Rituals of Readiness: Trust, Meaning, and Cultural Change in the Age of Intelligence
This essay looks beneath those categories into the social and symbolic patterns that make alignment possible in the age of intelligence. While capability can be measured, alignment must be felt. That feeling of trust, participation, and belonging is not built through metrics but through rituals. Rituals are how humans metabolize change.
From Observability to Organizational Resilience
Most organizations mistake visibility for resilience. We watch graphs, monitor uptime, and can even tell when a system slows down, let alone is offline entirely. However, these efforts largely fail to acknowledge behaviors, trust, and when our culture is silently grinding to a halt.
#InventorMode: How AI Is Reshuffling Work and Redefining Creative Expertise
If we focus on AI’s signal rather than all the noise, we can see its democratizing potential for creativity, entrepreneurship, and more. As described by author Sangeet Paul Choudary, there will be a global reshuffle — not merely optimization, but new and unseen coordinations with consequences for geopolitical power and the future of work.
The #Emergent Organization
Unchecked organizational culture can lead to entropy; combined with AI, this decay will only be accelerated. As you consider an operational redesign, reconsider the process and become emergent — rewrite your playbook around the equity in your brand and the value in what you care about to change the organizational operations and culture from within. Become emergent.
What is AI Readiness, Really?
Billions are being spent on pilots, proofs of concept, and vendor tools. Organizations proudly announce they’ve plugged AI into workflows, launched a chatbot, or trialed a productivity assistant. As IBM Consulting’s “AI long game” perspective highlights, success doesn’t come from flashy pilots but from embedding AI into workflows. Without readiness, organizations risk giving themselves more to manage—not less. As you peel back the layers, the signal becomes clear: most of these efforts are surface-level.
More about FormWave Collective
We are launching an AI-native strategy practice to cure the business entropy that derails . . . everything. The entropy stems from poor org culture and governance, and powered by an energizing narrative, AI becomes the key to making change stick and scale.
We redesign organizations to become their strategy.
We are a collective of professionals who collaborate as an emotionally intelligent team and design AI tools that accelerate our thinking and innovation. This is what MIT calls collective intelligence, and what we call the greatest value proposition of AI.
We launched FormWave Podcast for people who want to hear less hype and more humanity around AI, culture, and resilience. We invite our listeners to help build the future of work.