by Derrick Cash | Jun 9, 2026 | Analysis
From SaaS to Service as Software Summary: In this article, AI Strategist Derrick Cash breaks down the rise of Service as Software (SaS), why the familiar seat-based SaaS model is under structural pressure, and what the leaders who get ahead of this shift are doing...
by Derrick Cash | Nov 7, 2025 | Organizational Culture Change
From Observability to Organizational Resilience Summary:Resilience comes from culture, not dashboards. Most failures start with ignored trust signals, not technical faults. Real observability includes systems, leadership, and culture. Track soft signals like values...
by Derrick Cash | Sep 8, 2025 | AI Readiness, Analysis
What is AI Readiness, Really? Summary: AI readiness means aligning leadership, culture, data, infrastructure, workflows, and governance so humans and intelligent systems can collaborate effectively. Without readiness, AI adds complexity and risk. With readiness, AI...